Your CyberPower product serial number (S/N) is located on a small white rectangle label located on the bottom or back panel of your UPS system. The serial number will appear in various places depending on the product you are referencing. The label will have a barcode with a 12-character code right below it–this is your serial number. It may include your product’s model number and the words Made in China. TECHNICAL SUPPORT Contact our Tech Support department with installation, troubleshooting, or questions.
Phone: 1-877-297-6937 Email: Hours: Monday - Friday 7:00am - 6:00pm CST. Acceptance of Terms PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY The Channel Partner Alliance program (Program) from Cyber Power Systems (USA), Inc. (CyberPower) provides opportunities to each participating value added reseller (Participant).
To join and use the Program, every Participant must agree to the following: • Participant has read, understands, and agrees to be bound by the terms and conditions of the Channel Partner Alliance Agreement (Agreement) and to any amendments to the Agreement, Program policies and procedures, which may be implemented or modified by CyberPower and communicated in writing to Participant from time to time. • Participant must not disclose any CyberPower information labeled as confidential while participating in the Program and for five (5) years thereafter. • Participant shall complete any training program required by CyberPower, including a one (1) hour online training module within one hundred and twenty (120) days of entering the Program; failure to complete training may affect Participants eligibility to advance in the Program. • MDF payments for partner marketing activities are subject to CyberPower approval. This Agreement is valid for one (1) year, and may be automatically renewed by CyberPower.