LHad the seemingly common problem of my fairly new Lenovo A520 no longer recognizing my HP 5940, despite all other devices in the household working great with our Apple Air Extreme router.worked fine hardwired. I downloaded the HP drivers on my own, unistalled and reinstalled Airport/Bonjour, etc. With no change. Gave up and contacted (paid the ransom) Driver Restore. In huge font, they say to call this 800 number to get rolling (despite the program seemingly to start without the call).
Anyway, got a technician who remotely accessed my PC, showed me a bunch of error messages (logically since everything I tried to test print didn't work) and proceeded to claim my new McAfee anti virus software first: 'isn't virus protection', then later stated, well it is, but it doesn't block malware.using the error messages as proof?????You can guess where this was going: he offered to clean everything up and was leading toward selling another product. I told him to just download the applicable driver, which he claimed he did. Then manually, despite me watching, he checked off as A-ok every driver the program suggested had an update.all without downloading a single thing. Upon rebooting and running their program, nothing had been changed and all the theoretical driver updates were still pending. Ps: my printer still won't work without the USB cable.defeating the reason I bought the router and paid these guys.